Active Listening

Successful presenters know that what they say is important – but they also know that sometimes it is important to say nothing and Listen. Active Listening enhances awareness and understanding between the speaker and the listener. Active Listening helps the speaker “build a bridge” or improve the rapport with the audience. If you want to be heard – Listen!

Active Listeners can answer these questions.

• When do presenters most frequently use Active Listening?
• What are the primary elements of Active Listening?
• What non-verbal cues are evident during an Active Listening session between the speaker and the listeners?
• How do emotions affect Active Listening?
• Should I compromise my position to practice Active Listening?
• What should I do if the audience refuses to hear what I’m saying?
• Why is it important to repeat or paraphrase the question I’ve heard?
• What are some barriers to Active Listening?

If you would like to schedule a coaching session, please contact big pond communications now!